FAQ
Do you have anymore questions?
We have the answers (well, mostly)
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Where are you?
We are located in Bern, Switzerland.
Where do you produce?
We exclusively operate agriculture and production in Tunisia.
Are your products organic?
Only purely organic products are sold on our website. We have the necessary certifications (Europe and USA).
How do you ensure the quality?
Our brand stands for high and stable quality. We guarantee this with our monitored process and its quality gates. In addition, each product has detailed documentation that makes it possible to check the quality at any time.
Can the product be returned?
Our company values nature and sustainability. As such, we do not accept returns as we want the decision of whether or not to buy a product to be made prior to purchase. In addition, on our website you will find all the necessary documentation about the product so that our customers have all the information they need to make a decision. We also offer samples to test a product before ordering. In the event of a defect, we are of course happy to support you.
Translated with DeepL
What forms of payment do you offer?
-Twint
-PayPal
-Apple pay
-Google Pay
-Master/Visa Card
-American Express
-Shop pay